FAQS
Legology VIP is our free-to-join loyalty program. As a member, you earn points for shopping, leaving reviews, following us on social, and more. Redeem points as discounts on future orders—the more you earn, the more you benefit.
The Legology VIP program is available to everyone—click here to get started. Customers with an account are automatically enrolled in the program, no additional sign-up needed.
You can earn points for all sorts of activities, including shopping, referring friends, following us on social and leaving reviews. To see all the ways you can earn points, refer to the 'WAYS TO EARN POINTS' section above.
You can apply your savings directly in your cart when using checkout by choosing the number of points you would like to redeem for money off your order.
To redeem using ShopPay, copy your code from the My Rewards section, and paste at checkout.
Your point balance can be viewed when you log in on the Legology rewards page.
If you were to redeem your point balance for money off your order, 100 points = £1 off. For example, if you had 500 points and chose to redeem them all on an order, you would save £5.
You can earn reward points for a maximum of 1 review within each calendar month. The review must be of a verified purchase via legology.co If you have any questions, please contact us.
Approved
These points can be redeemed on rewards immediately.
Pending
These points need to be verified before you can redeem them. This typically applies to purchases and referrals.
Cancelled
These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
Sometimes it takes a few minutes for points to process on instant actions like following us on social media. Other activities that require verification (including leaving a review or placing an order) may take slightly longer.
If you place an order on Legology.co checkout, you can apply your available points directly to your order (in £5 increments). If you plan to use ShopPay checkout, begin by copying your code from the Legology VIP portal to redeem your points. This code can be applied as a discount at checkout.